Outsourced Phone Support Services UK 24/7 Call Centre Services

Outsourced Phone Support

Boost your CSAT with Octatec’s 24/7 outsourced phone support in the UK. Call centre solutions tailored for startups, SMEs & enterprises.

Get Started with Octatec’s 24/7 Call Centre Support in the UK

At Octatec, we provide 24/7 call centre support UK businesses can rely on to keep customers happy and operations running smoothly. Our multilingual phone support services ensure you never miss a call, whether your clients are local or spread across Europe.

24/7 Call Centre Support UK

Inbound Call Support for Startups & SMEs

Multilingual Phone Support Services

Virtual Call Centre Solutions

Let's Get Started

24/7 Support: (234) 109-6666

Why Businesses Trust Octatec?

From inbound call support for startups & SMEs to virtual call centre solutions tailored for large enterprises, we help you stay connected with your customers around the clock.

E-commerce Phone Support Service

Manage order queries, returns, and customer concerns efficiently.

SaaS Customer Support Phone

Provide product assistance, onboarding, and subscription support.

FinTech Customer Support Phone Solutions

Secure, compliant, and reliable support for financial services.

B2B Call Answering Services UK

Professional representation for SMEs and enterprises that need dedicated business support.

Retainer Contracts

We offer flexible retainer contracts on monthly, quarterly and annual basis to meet your Online Chat Support Needs.

Hourly Upwork Contracts

Does hourly wages work better for your business? We offer hourly online chat support contracts logged on Upwork.

Pay as You Go

Need temporary backup for you Online Chat Support? We can arrange just-in-time coverage for you.

Enterprise Customer Support

How Our Virtual Call Centre Works

Our virtual call centre solutions are powered by trained professionals and advanced technology, ensuring efficiency and scalability.

Seamless Setup

Quick onboarding with no infrastructure investment.

Custom Scripts & Branding

Agents represent your business voice.

Detailed Reporting

Transparent insights to track performance and customer satisfaction.

Real-Time Call Handling

Live answering, call routing, and customer assistance.

how it works?

Our Onboarding Process

We are committed to deliver the best online chat support, ensuring your outstanding growth

Discussion

We meet customers in set place to discuss the details about needs and demands before proposing a plan.

Identifying Challanges

Our experts come up with all kinds of ideas and initiatives for delivering the best solutions for IT services chosen.

Strategise

After agreeing on the ideas and plans, we will conduct as scheduled and give comments on the results.

Implementation

Once the final plan is approved, everything will be conducted according to the agreed contract.

Let’s Collaborate with Us!

2220 Plymouth Rd #302
Hopkins, Minnesota(MN), 55305

Call Consulting: (234) 109-6666
Call Cooperate: 234) 244-8888

Frequently Asked Questions

Some frequently asked questions about the service that you may have questions about

What industries benefit most from customer support outsourcing in the UK?

Industries like SaaS, fintech, healthcare, real estate, Airbnb hosting, and eCommerce benefit greatly from customer support outsourcing in the UK. Octatec provides industry-specific solutions that scale with your business, helping you deliver fast, consistent support while lowering costs and improving customer satisfaction.

Why do eCommerce businesses need 24/7 live chat support services?

eCommerce businesses rely on 24/7 live chat support services to reduce cart abandonment, answer product questions instantly, and resolve post-sale issues quickly. Octatec’s UK-based chat agents help your online store stay competitive by delivering fast, friendly support that converts visitors into loyal customers.

Why should UK businesses outsource their customer support services?

Outsourcing customer support services in the UK helps businesses cut costs, scale faster, and deliver 24/7 service without hiring full-time staff. Octatec’s outsourced chat and technical support solutions improve customer satisfaction (CSAT), reduce response times, and free up your team to focus on growth. It’s the smart choice for SaaS, fintech, eCommerce, and other SMEs looking to stay competitive.

What are outsourced customer chat support services in the UK?

Outsourced customer chat support services in the UK allow businesses to delegate live chat, technical, and general customer queries to a professional team like Octatec. We provide 24/7 support tailored to industries such as SaaS, fintech, healthcare, and eCommerce—helping businesses reduce costs, improve response times, and boost CSAT scores.

See More And Ask Questions With Us!

Octatec – Specialized customer support service for SaaS fintech healthcare real estate and eCommerce Outsourced call centre services.