Octatec – Specialized customer support service for SaaS fintech healthcare real estate and eCommerce Outsourced call centre services.

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Stay ahead with Octatec’s UK focused IT support and customer service blogs. Explore incident response playbooks, compliance updates, chat/email support strategies, and ITSM best practices for SMEs, startups, and enterprises.

Top 5 Reasons UK Startups Are Outsourcing Customer Support in 2025

In 2025, more UK startups than ever are turning to outsourcing customer support as a smart, scalable solution to improve customer satisfaction and streamline operations. With increasing pressure to reduce costs, maintain 24/7 availability, and deliver excellent customer experiences, customer service outsourcing for startups has become not just a trend, but a necessity.
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Shaheryar Ali

Editor Post Blog

Transforming support processes for business across the UK resulting in boosting CSAT scores and mitigating MTTR

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